Human Resources Employment Opportunities

Ombuds Graduate Employee (Hourly)

Apply now Job no: 524023
Position Type: Hourly
Campus: UMass Boston
Department: Chancellor's Office
Pay Grade: No Pay Grade
Date opened: Eastern Daylight Time
Applications close: Eastern Daylight Time

General Summary: 

UMass Boston Ombuds Services is looking for a graduate employee to support the activities of the office with a focus on undergraduate student outreach and assistance.

Ombuds Services is a confidential resource for any UMass Boston community member experiencing a university-related problem, conflict, or concern. The Ombuds can help individuals think through complex issues, understand their options, and consider next steps. Where appropriate the Ombuds can provide practical assistance toward a resolution. As a confidential, informal, impartial, and independent third party, the Ombuds is unbiased and "off-the-record." Using Ombuds Services is always voluntary and free of charge. For more information visit:

Examples of Duties: 

Ombuds Services needs support with the following:

  • outreach activities including social media, tabling, postering, info sessions, etc.
  • developing and compiling student-focused resources
  • assisting with workshops and presentations
  • providing assistance to undergraduate students in accordance with the ombuds standards of confidentiality, informality, impartiality, and independence.


The candidate must be enrolled as a graduate student in a relevant major (Conflict Resolution, Higher Education, Counseling, or similar). Applicants should have strong organizational and interpersonal skills and experience supporting undergraduate students in a higher education setting. Knowledge and aptitude with social media is appreciated.

Application Instructions:

Candidates should provide a resume/CV and cover letterIn the cover letter, applicants should explain why they would like to serve in this role, their qualifications for serving in the role, and their expectations for how this role connects with their current and future career aspirations. Review of applications will begin on 7/15 and will continue until the position is filled.

Salary Range: 25/hr

Hours: 8 hrs per week

This is a non-union position. 

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact or 617-287-5150.

Applications close: Eastern Daylight Time

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.