Human Resources Employment Opportunities

Program Coordinator (Writing Center)

Apply now Job no: 515841
Position Type: Staff Full Time
Campus: UMass Boston
Department: CLA - Dean's Office
Pay Grade: 30
Date opened: Eastern Daylight Time
Applications close: Eastern Daylight Time

General Summary: 

The Writing Center Program Coordinator will serve as the first point of contact for and coordinate and provide administrative and programs support to the university-wide writing center. The incumbent will provide routine and timely information and assistance to undergraduate and graduate students, faculty, consultants, and other university stakeholders and will maintain and manage the Writing Center’s budget. The incumbent also maintains and manages the Writing Center’s budget and serve as the primary point person for human resources-related matters. The Program Coordinator will also work closely with the writing center administrative team to ensure smooth program operations and to provide programmatic support.  This position requires in-person work on campus and might require some evening hours. 

Examples of Duties: 

  • Coordinate with the Writing Center Directors, to maintain and ensure a balanced budget; run ad-hoc financial reports; prepare and write year-end reports on the state of the Writing Center budget; ensure compliance with accounting and procurement procedures; collect, organize, and review data for the Center’s activities;
  • Serve as primary point person for all human resources-related matters; complete, process and submit personnel action forms for student employees; distribute, advertise, and post open positions; collate all application materials for review by writing center administrative team; maintain staff files, rosters and directories;
  • Assist the writing center administrative team with administrative and logistical support for outreach activities and events; assist with event planning and implementation for activities and events; create and distribute information and publicity materials to campus partners as appropriate; manage event logistics;
  • Coordinate the Center’s daily activities. Schedule tutors and front desk staff; create and update tutor schedule on WCOnline; manage day-to-day office duties such as coordinating tutor and front desk coverage; receive and respond or direct internal and external phone and e-mail inquiries; collect and organize mail. Maintain email lists;
  • Order and purchase supplies and materials for the Writing Center as primary cardholder; disburse travel and research funds from Writing Center budget; renew Writing Center subscriptions to software, journals, etc.; purchase and maintain equipment;
  • Maintain Writing Center’s office and tutoring space(s); coordinate with Physical Plant on acquiring and setting up office furniture; coordinate with University IT on setting up and maintaining writing center-owned technology and software;
  • Train and supervise front desk/reception staff on intake, basic WCOnline functions, and records management; respond to inquiries about the Center;
  • Design and produce publicity materials (logos, posters, flyers, etc.); assist writing center administrators with managing and updating the website and social media presence.

Qualifications: 

Bachelor’s degree required. MA in English or related field preferred;

  • excellent interpersonal and public-speaking skills, including the ability to listen carefully and offer appropriate advice about resources on teaching and tutoring writing to university stakeholders;
  • excellent organizational skills, including the ability to explain systems and processes to the writing center administrative team, tutors, students, and campus partners;
  • ability to work with data in Excel or other programs; experience with and/or interest in learning WCOnline or other scheduling systems; experience with InDesign, Canva, and/or Photoshop for design work
  • ability to collaborate effectively with the Writing Center administrative team;
  •  ability to take on substantial responsibility, work independently, offer and take constructive advice, and anticipate and meet all deadlines.

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade:30

Salary Ranges

This is an exempt union position.

All official salary offers must be approved by Human Resources.

UMass Boston requires all employees to be vaccinated against COVID-19 and to confirm proof of their vaccination status including booster. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons. Regardless of vaccination status, you must wear a face covering in public indoor spaces on campus.

Applications close: Eastern Daylight Time

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.

UMass Boston requires all employees to be vaccinated and to confirm proof of their vaccination status. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons. Regardless of vaccination status, you must wear a face covering in public indoor spaces on campus.

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