Human Resources Employment Opportunities

Assistant Director of Admissions, Veteran and Military Outreach

Apply now Job no: 509271
Position Type: Staff Full Time
Campus: UMass Boston
Department: Undergraduate Admissions
Pay Grade: 29
Date opened: Eastern Daylight Time
Applications close: Eastern Daylight Time

General Summary: 

The Assistant Director for Veteran Recruitment is responsible for the development and/or implementation of outreach, recruitment activities and strategies to attract veteran and transfer students to the University. The Assistant Director will arrange and attend two-year college fairs and conduct monthly visits; develop relationships with external military partners, create and execute a recruitment strategy that results in visiting locations that have a high population of veteran and military personnel; represent the University at on campus and off campus events for Veterans; monitor prospects and applications and implement strategies to convert them in the admissions funnel; utilize yield strategies to increase enrollment of veteran and transfer students; review applications and render admission decisions for all undergraduate applicants; review non-equivalent courses and determine transferability; create and update articulation tables in the transfer computer system; provide career and enrollment counseling to students; and conduct interviews and information sessions. The Assistant Director for Veteran Recruitment will be responsible for evaluation of military transcripts for academic credit; have knowledge of Veteran’s benefits; work in collaboration with the Office of Veteran’s Affairs and the Veteran’s Center for Excellence. Represent the Undergraduate Admissions Office on key committees helping to promote access and services for veteran applicants and students. The Assistant Director will also be assigned as the liaison to the Office of Veteran’s Affairs and assist with related veteran events and programs.  This position will also work closely with the Enrollment Marketing team to create digital and print collateral that is specific to the recruitment and yield of Veteran prospects. S/he will also assist with freshman and transfer recruitment initiatives as necessary.

Examples of Duties: 

  • Develop and/or implement outreach, recruitment activities and strategies to attract veteran and transfer students to the University;
  • Arrange and attend two-year college fairs, monthly visits, and veteran’s events;
  • Initiate relationships with external military partners (i.e. Veteran Support Organizations or VSOs) in order to facilitate opportunities to meet and engage with potential students with a military background;
  • Advise veterans of education benefits
  • Conduct transfer credit evaluations and evaluation of military credit;
  • Review non-equivalent courses and determine transferability;
  • Create and update articulation tables in transfer credit system;
  • Review applications and render admission decisions for freshmen and transfer applicants;
  • Conduct interviews, information sessions and serve as counselor-on-call;
  • Monitor veteran prospects and applications and implement strategies to convert them in the admission funnel;
  • Utilize yield strategies to increase enrollment of veteran and transfer students;
  • Create content and marketing strategies that help promote UMass Boston to veteran populations;
  • Serve as liaison to UMass Boston’s Office of Veteran’s Affairs, the Joiner Institute and the Student Veterans Center;
  • Remain current regarding state, federal, and University regulations and policies related to Veteran’s benefits and federal compliance;
  • Assist in planning and conducting of veteran’s orientation;
  • Serve as agent on the office main telephone number queuing system;
  • Assist with freshmen and transfer recruitment initiatives;
  • Perform other duties as assigned.

Qualifications: 

Bachelor’s degree and a minimum of one-three years of experience in post-secondary administration, counseling or recruitment required.  Ideal candidates will be experienced in transfer credits, have technological skills relative to transfer of credit, and have previous admissions experience in recruitment, application reading and/or counseling prospective students, including experience using a Customer Relationship Management system (CRM). Knowledge of military experience, benefits, and transcripts is beneficial. 

  • Strong verbal, written communication and organizational skills;
  • Must be able to work effectively as a team and independently with minimum supervision;
  • Must be able to deliver service in an environment with an emphasis on customer service, internally and externally;
  • Must be able to work evenings and weekends;
  • Must have a valid driver’s license and reliable transportation. 

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade: 29

Salary Ranges

This is an exempt position.

All official salary offers must be approved by Human Resources.

Applications close: Eastern Daylight Time

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.

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