Human Resources Employment Opportunities

Director, Undergraduate Studies

Apply now Job no: 508962
Position Type: Staff Full Time
Campus: UMass Boston
Department: Undergraduate Studies
Pay Grade: 34
Date opened: Eastern Daylight Time
Applications close: Eastern Daylight Time

General Summary: 

Reporting to the Associate Vice Provost for Inclusive Excellence, the Director is a member of the Inclusive Excellence Leadership Team, which includes the Director of the Ross Center for Disability Services and the Director of the Center for Academic Excellence. 

The Director is responsible for the day-to-day administration of the Office of Undergraduate Studies at UMass Boston, a university that serves 12,300+ undergraduates. Undergraduate Studies oversees the general education program, including the core curriculum and the Writing Proficiency Requirement. The Director provides information and guidance about general education curriculum and assessment; administers academic policies; and adjudicates policy disputes and requests for waivers of university-wide undergraduate academic requirements and deadlines.

The director works closely with the Associate Vice Provost for Inclusive Excellence to enact principles of restorative justice and culturally sustaining practice into processes and procedures related to academic policies.  The Director is responsible for ensuring that Undergraduate Studies provides high quality, high impact services that advance the student success agenda and strategic goals of the university.

Examples of Duties: 

  • Manage the day-to-day operation and administration of the Office of Undergraduate Studies.  Recruit, hire, train, and evaluate the staff (Writing Proficiency Director and Assistant Director; Undergraduate Studies Assistant Director, 1-2 Coordinators, and support staff).
  • Oversee the administration of the First Year and Intermediate Seminars and Quantitative Reasoning courses and work with the colleges to ensure implementation of the Critical Analysis and Writing, Quantitative Reasoning, Distribution, Diversity and Capstone components.
  • Collaborate with the colleges, the University Advising Center, and the Registrar to develop and implement systems that help students complete general education requirements in a timely manner and in the recommended sequence for their major/degree plan.
  • In consultation with the Associate Provost, Deans, and in alignment with restorative justice principles, coordinate appeals related to academic policies in the student code of conduct, including: academic standing and academic integrity; requests for adjudicating inter-college transfer, waivers of academic deadlines, credit overloads, and waivers or substitutions of general education requirements.
  • Serve as the second level for appeals for decisions made by undergraduate studies staff. Prepare an annual report that utilizes equity-minded principles to analyze requests, decisions and sanctions administered by the office and make recommendations for any needed policy or procedural revisions.
  • Oversee the development of print and electronic communications regarding academic policy and undergraduate education requirements. Disseminate widely to students, administrators, faculty, advisors and other service providers.
  • Coordinate implementation of the learning outcomes assessment plans and work with the Associate Vice Provost and the General Education Committee to engage the general education faculty and appropriate departments in reviewing the findings, identifying areas that need improvement and/or revision, and implementing the needed changes in the program.
  • Develop and manage the department’s budgets and ensure compliance with accounting and procurement procedures and, as appropriate, any federal or other grant requirements; work with accounting, procurement, human resources, student employment and the like to ensure adherence to policy and timely processing of paperwork.
  • Oversee the development and maintenance of systems to collect the data needed to assess the impact and outcomes of general education. In consultation with the Associate Vice Provost and the Vice Provost, facilitate planning, continuous improvement, and decision-making informed by internal and external data derived from sound assessment and from trends, best, and emerging practices.


  • Master’s degree in education, higher education administration, student personnel administration, student development and advising, or a relevant discipline required.
  • Minimum of 5-7 years of professional leadership positions in academic, academic support, or student service program administration; experience in an urban, public research university preferred. 
  • Strong knowledge of current high-impact practices in general education, academic policies and procedures, and student success.  Demonstrated knowledge of UMass Boston’s academic programs and requirements, preferred.
  • Demonstrated experience designing, implementing and assessing high-impact services for undergraduates in a diverse, urban, educational setting required.  Experience with implementing equity-minded practices, culturally sustaining practices and restorative justice models preferred.
  • Demonstrated strong personnel development and management skills, including the ability to lead teams and encourage initiative, teamwork, collaboration, and creative/innovative thinking.
  • Demonstrated ability to develop strategic partnerships and to oversee major projects from development to implementation.
  • Demonstrated ability to evaluate programs and services required; experience with assessing learning outcomes preferred.
  • Demonstrated financial management skills required, including budget development and oversight.
  • Excellent written and oral communication skills, excellent presentation skills, and the ability to communicate at all levels with tact and diplomacy to achieve goals.

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade: 34

Salary Ranges

This is an exempt position.

All official salary offers must be approved by Human Resources.

Applications close: Eastern Daylight Time

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.

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