Institution Maintenance Foreman- FASS Shop

Apply now Job no: 515339
Work type: Staff Full Time
Campus: UMass Amherst
Department: Building Maintenance
Pay Grade: 18
Categories: Facilities/Grounds

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

The FASS Institution Maintenance Foreman supervises, oversees and coordinates the activities of contractors and the staff within the FASS (Door Security) to perform the necessary maintenance and installation for life safety and security systems on campus. Perform related work and administrative duties as required.


Essential Functions

  • Establish and manage work order flow, task assignments and ensure completion of work within the Life Safety & FASS Shop.
  • Approve work schedules of direct reporting staff to accomplish routine maintenance, planned maintenance, planned work and dispatch service within defined satisfactory time periods.
  • Coordinate and oversee Planned Maintenance program for Fire Alarms.
  • Provide support for the CCure card access system.
  • Work with project managers and designers for alarm and door access projects.
  • Manage Contractors' activities, including estimates, processing of contractor and University documents, scheduling of work and performing quality inspections to ensure University standards are upheld.
  • Maintain inspection certificates and obtains permits.
  • Meet routinely with campus customers, contractors and staff to assess solution requirements, work schedules and priorities; scheduling work in order to maximize effectiveness and minimize disruptions.
  • Provide summary report and communication of project status to Physical Plant Management.
  • Identify training requirements of direct reporting staff and create program to continuously improve their knowledge base and capabilities.
  • Practice and promote excellent customer service in the work place, meeting routinely with customers and customer service representatives to insure customer satisfaction. Implement new business processes to promote and assure quality, as well as to exhibit a clear commitment to the diverse needs of customers.
  • Operates motor vehicle to travel to work sites.
  • Perform related work and administrative duties as required.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Applicant must have a minimum three (3) years of demonstrated Fire Alarm, Electronic Access Control experience.
  • Experience in planning, tasking and work scheduling.
  • Demonstrated experience in advanced budget planning, tasking and work scheduling.
  • Ability to work independently, exercise sound judgement, lead supervisors and assign work to be accomplished.
  • Must possess advanced skills in writing and communicate clearly, concisely and effectively.
  • Ability to maintain a calm manner in stressful and emergency situations.
  • Ability to assemble information in accordance with established policy and procedures.
  • Ability to deal comfortably and effectively with the campus customers at all organizational levels.
  • Skill and ability in operation of personal computers and various software applications.
  • Must have general knowledge of the Massachusetts General Building Codes and be able to interpret and apply the language of the code to specific work.
  • Requires interpersonal and administrative communications and problem-solving skills.


  • Current valid Massachusetts Class D Driver's License
  • Current valid Massachusetts Class D (or higher) Systems Technician Electrical License
  • Department of Public Safety Certificate of Clearance (within six months)


Additional Details

This position is for a supervisor of a shop with a maintenance function, which includes overtime and returning to work between scheduled shifts when directed. With proper notification, this position could be moved to 2nd shift.


Work Schedule

Monday–Friday, 7:00a–3:00p (40 hours per week)


Salary Information

Grade 18


Special Instructions to Applicants

Please complete online application, submit resume and contact information for three (3) professional references.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.