General Summary: 

Under the direction of the Associate Vice Chancellor for Administration & Finance, in the Campus Services area of the Administration & Finance Division, the incumbent will serve to develop and perform business analytics in support of operations in the following units:  Events, Dining, Bookstore, Parking & Transportation, Printing & Receiving, and Marine Operations.   Working directly and indirectly with the managers and staff of those areas, the incumbent will develop data sets, reports, key performance indicators, map business process and other tools to be used to manage the business of each area to goals established by the university and VCAF leadership.  The incumbent will also research best practices, market conditions and pricing, and other pertinent business information to support short and long-term business decision-making.

Examples of Duties: 

• Build regular reports of business activity, apply Key Performance Indicators, develop solutions with leadership and management to make changes towards goals as needed
• Engage in business operations analysis such as process mapping to find pinch points and develop recommendations to pivot or scale business operations towards goals including recommendations for changes in resources (positions, equipment, space, etc.)
• Conduct regular pricing and market analysis of competitive businesses and build pricing proposals to present to VCAF leadership
• Assist with large contract procurement & contract management with managers (ex. Dining, Shuttle Bus, Bookstore)
• Perform ad hoc economic, statistical, business and other types of analytics as assigned
• Assist with the development of annual operating and capital budgets, 5-year forecast updates, and annual close and audit process among other finance-related efforts as assigned.
• Work with Controller to report unrelated business income and private business use calculations
• Attend meetings with State agencies, UMASS system, university departments, etc., as needed and directed
• All other duties as assigned

Qualifications: 

• Bachelor’s degree in Accounting, Business, Management, Economics or a related field required
• Minimum of five (5) years of professional experience in a business environment performing complex analysis of business functions of an operational and fiscal nature.
• Experience working and presenting to executive-level managers and staff
• High level of proficiency in use of Microsoft Excel, Access, Powerpoint, Teams as well as statistical software packages like SAS, STATA, or other similar software.

Preferred Qualifications:

• Experience in higher education, government or other highly regulated business environment
• Master’s degree in a related field

Other Knowledge, Skills and Abilities:

• Ability to work successfully in a diverse environment and complex organizational structure;
• Ability to effectively manage multiple and complex projects while adhering to set deadlines;
• Ability to maintain strict confidentiality around analysis and decision-making
• Ability to gather and incorporate data and information from different sources into one analysis
• Mastery of charting, graphing and other visual methods to show the impact of analysis
• Strong organizational and problem-solving skills.
• Proficiency in use of various large administrative database software systems;
• Strong statistical and analytical skills;
• Strong oral, written, and visual communication skills.

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade: 32              

Salary Ranges

This is an exempt union position.

All official salary offers must be approved by Human Resources.