Human Resources Employment Opportunities

HR Generalist

Apply now Job no: 518352
Position Type: Staff Full Time
Campus: UMass Boston
Department: Human Resources
Pay Grade: No Pay Grade
Date opened: Eastern Daylight Time
Applications close:

General Summary: 

This position is directly accountable for developing and maintaining effective working relationships between Human Resources and the Vice Chancellor, Dean and/or Department Head in assigned colleges and departments, ensuring that assigned client areas receive superior customer service from HR.  Drawing on a broad range of expertise, the HR Generalist operates as a business partner, change agent, management advocate and employee champion across the University.  The HR Generalist acts as the primary point of contact for Vice Chancellors, Deans, Department Heads and their staffs for all recruiting, employment, compensation, employee relations, labor relations and training and development matters and serves as a liaison with the functional HR areas.  The HR Generalist is directly responsible for the delivery of a full suite of customer-focused HR services to assigned colleges and departments.  Also provides cross-coverage and back-up support for HR colleagues.

Examples of Duties: 

  • Ensure that assigned client areas receive high quality, timely and consistent service on all HR matters, both in person and virtually.
  • Plan, develop, organize and implement HR business plans that are aligned to both the overall University strategy and direction and to the specific needs of assigned areas.
  • Lead HR strategic planning and business goal setting sessions with the respective Vice Chancellors, Deans, Department Heads and their leadership teams.
  • In conjunction with the Vice Chancellor for HR, plan, develop and deliver an integrated suite of talent management, performance management and compensation programs that reflect University objectives and HR best practices
  • Develop human resources strategies to meet changing academic and business needs through organizational structure redesign, succession planning, creation of new positions and roles and the effective use of communication planning.
  • Build and maintain personal credibility throughout responsibility areas at all levels to effectively provide advice and counsel.
  • Provide direction and tools for Vice Chancellors, Deans and Department Heads to continually assess changing skill set needs, skill levels and skill gaps, overall team effectiveness and effectiveness of retention and performance management initiatives. Conduct training and development sessions, in person and virtually, as required to meet challenges posed by workforce skill gaps.
  • In collaboration with the Director of Total Rewards and the Vice Chancellor for HR, oversee new hire and promotional salary offers to ensure alignment with University policies and procedures, collective bargaining agreements, pay practices, compensation philosophy and market conditions.
  • Provide proactive guidance and coaching in bringing front-line employee relations and labor relations matters to successful resolution.  Partner with central employee and labor relations staff on complex matters.  May lead or participate in investigations related to such matters, in person and virtually.
  • Remain current on employment law and compliance and participate as required in MCAD and EEO issue resolution including the conduct of investigations.
  • Create recruiting strategies for assigned units.
  • Assess training needs in assigned organizations and develop relevant training programs in conjunction with HR functional areas (Compensation, Benefits, Labor Relations, etc.).
  • Oversee assimilation of new employees and new senior leaders to the respective Vice Chancellor, Dean or Department Head responsibility area.
  • Deliver new manager and new employee orientations in personnel policies, processes and procedures and new HR software implementations and updates.
  • Provide cross-coverage and back-up support for HR colleagues as assigned.
  • Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creation of a respectful, inclusive environment across multiple dimensions of diversity.
  • Understand responsibilities with respect to conflicts of interest and behave in ways consistent with applicable requirements.
  • Scrupulously maintain confidentiality of sensitive information and exercises due care to prevent unnecessary disclosure of the same.
  • Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
  • Perform other duties as assigned or required


Bachelor’s degree and 3 to 5 years of progressively responsible experience in a human resources generalist or personnel administrator role.  Ability to communicate effectively, both orally and in writing.  Track record of  cultivating credible trust-based relationships with leaders and colleagues at all levels of the organization.  Demonstrated ability to resolve sensitive and difficult issues in a professional and productive manner.  Ability to perform majority of work on campus, with opportunity for some remote work if desired.  Experience working in higher education is not required, but is a plus.

Preferred Qualifications:

PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred.  Demonstrated experience in one or more of the following areas is a plus: compensation and classification management, recruitment, training and development and immigration.  Experience working in a unionized environment is preferred, as is experience working in higher education administration.   An advanced degree in HR management or a related field and/or a JD may be substituted for up to 2 years of the requisite professional experience.  Otherwise qualified applicants with 5 to 7 years of relevant HR experience may be considered for a Senior HR Generalist position.

Application Instructions:

Please apply online with your resume, cover letter and list of three references. 

Review of candidates will begin following the application closing date.

Salary Range: Commensurate with experience

This is a non-union exempt position. 

All official salary offers must be approved by Human Resources.

UMass Boston requires all employees to be vaccinated against COVID-19 and to confirm proof of their vaccination status. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons.

Applications close:

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.

UMass Boston requires all employees to be vaccinated and to confirm proof of their vaccination status. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons. Regardless of vaccination status, you must wear a face covering in public indoor spaces on campus.

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