General Summary: 

The Educational Technology and Innovation Simulation Operations Specialist is a dynamic, forward-thinking professional who plays a key role in supporting the daily operations and long-term vision of the CCER and immersive learning environments at UMass Boston. This individual will serve as a liaison between simulation operations, faculty, and the IT Technovation Team to foster a culture of innovation in teaching and learning. The specialist will drive the integration of educational technologies, ensuring faculty and student success through training, responsive support, and evidence-based solutions. The ideal candidate will have a strong background in educational technology, excellent problem-solving skills, and a passion for enhancing learning experiences through technology.

Examples of Duties: 

Simulation & Immersive Learning:

• Oversee the performance and functionality of immersive simulation rooms, including AV systems, VR/AR platforms, and interactive projection environments.
• Maintain and support high-fidelity manikins, scenario control software, and related simulation technologies in collaboration with simulation and IT staff.
• Collaborate on scenario design, integrating digital media and simulation-enhancing technologies.
• Provide just-in-time and scheduled training for faculty and staff on simulation platforms and related educational tools.
• Offer consultations to support faculty in selecting and implementing technologies aligned with instructional goals.
• Partner with instructional designers and simulation educators to develop engaging, technology-enhanced learning experiences.

Innovation & Strategic Projects:

• Identify and incorporate emerging trends in educational technology and immersive learning environments.
• Contribute to the planning, piloting, and scaling of innovative instructional technology initiatives.
• Collaborate with the IT Technovation Team and cross-functional stakeholders to implement and evaluate the use of educational technologies in alignment with institutional goals.
• Analyze usage data and user feedback to evaluate the impact of educational tools and recommend enhancements or alternatives.

Infrastructure Support:

• Ensure seamless operation and integration of interactive technologies within the Center for Clinical Education & Research.
• Act as a technical expert, diagnosing and resolving issues related to educational and simulation technology systems.
• Document technical procedures, configurations, and support protocols to promote operational continuity and knowledge sharing.
• Coordinate with IT staff and external vendors to manage system maintenance, software updates, and equipment upgrades.

Qualifications: ·

• Bachelor's degree in educational technology, information technology, health sciences, or equivalent professional experience.
• 1-3 years’ demonstrated experience with immersive technologies (e.g., VR/AR, 360-degree video, interactive projection) and simulation-based learning environments.
• Strong analytical and troubleshooting abilities.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work collaboratively with diverse teams and internal/external stakeholders.
• Strong organizational and project management skills.
• Knowledge of current trends and best practices in educational technology and immersive environments.

Preferred Qualifications:

• Experience working in a higher education setting or healthcare simulation.
• Experience designing or supporting technology-enhanced learning experiences that promote learner access and engagement.
• Knowledge of learning management systems and simulation software applications.
• Familiarity with simulation pedagogy and Healthcare Simulation Standards of Best Practice.

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade:  30            

Salary Ranges

This is an exempt union position. 

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HRDirect@umb.edu or 617-287-5150.