Business Analyst Intern

Innovation and Operational Services, University of Massachusetts - President’s Office

Position Summary

The Assistant Vice President for Innovation and Operational Services seeks a UMass student intern to provide support to the Innovation and Operational Services Department and Employee Services Team. The Department works across all Administration and Finance (A&F) functions to support innovation and operational improvements. The team uses a combination of business analysis, project management, and technology to help A&F departments improve operations and implement new initiatives.

Primary Responsibilities

The intern will provide support to the Innovation and Operational Services Team in the following ways:

• Assist with information gathering to determine project scope and analysis
• Perform research and analysis in support of business process improvements
• Participate in project meetings with A&F departments
• Provide general administrative support to the department team

Qualifications

• Current UMass upper class undergraduate or graduate school student
• Familiar with Microsoft applications (Word, Excel, PowerPoint, Outlook) and are comfortable with technology
• Ability to manage multiple tasks, work independently and think strategically
• Strong communication skills both verbally and in writing
• Organized and detail-oriented
• Strong interpersonal skills and a friendly and professional demeanor

Compensation and Schedule

This is a 40 hour per week position with schedule flexibility during Summer 2025.  The interns will be paid an hourly rate of $17.00. 

Work location: US - Hybrid

Application

Applications will be reviewed as they are received.

Interns must be currently enrolled University of Massachusetts students.