Human Resources Employment Opportunities

Educational Outreach Counselor

Apply now Job no: 496057
Position Type: Staff Full Time
Campus: UMass Boston
Department: Project REACH
Pay Grade: 29
Date opened: Eastern Daylight Time
Applications close: Eastern Standard Time

General Summary: 

Project REACH identifies and serves disadvantaged young people who have the potential for education at the post-secondary level and encourages them to continue and graduate from secondary school and enroll in programs of post-secondary education. High school and post-secondary dropouts are also encouraged and assisted in returning to school. The Educational Counselors provide outreach counseling to persons, including those with disabilities; and conduct workshops and training sessions for program participants, their parents, and community agencies.

Examples of Duties: 

  • Conduct initial assessment and participant intake for middle and high school grade students;
  • Maintain client records and collects statistical data;
  • Provide technical assistance to community agencies;
  • Conduct individual and group counseling;
  • Conduct workshops and training sessions to middle and high school grade participants, their parents and community agencies on a variety of topics, including:  Financial Aid, Making a Successful Campus Visit, Choosing Academic Majors, Service Needs at the Postsecondary Level, Maintaining Parental Involvement, Rights as an Individual with a Disability, Developing Strategies for the World of Work;
  • Maintain effective liaison with target schools serving middle and high school students;
  • Perform other duties as assigned.


Bachelor’s Degree, Masters’ Degree preferred, which includes course work in Counseling, Human Services, Special Needs or related area, and a minimum of three-five (3-5) years of experience in an urban primary or secondary school or higher education setting is required.  Demonstrated ability to work effectively with low-income, first generation urban students and their families required.  Ability to work nights and/or weekends, as required.  Incumbent must pass a CORI and SORI background check on an annual basis.

Preferred Qualifications

  • Demonstrated experience with multi-ethnic, multi-racial population preferred.   
  • Ability to conduct workshops or training sessions preferred. 

Knowledge, Skills and Abilities:

  • Knowledge of the college and financial aid application processes and demonstrated experience with academic and/or college/financial aid advising;
  • Knowledge of and experience with various administrative software programs, including Microsoft products;
  • Demonstrated knowledge of and experience with event planning, promotion and implementation;
  • Ability to communicate effectively and work cooperatively with university and/or school personnel;
  • Experience with persons with disabilities. 
  • Strong oral and written communication skills;
  • Strong presentation and interpersonal skills;
  • Strong organizational and problem solving skills;
  • Strong commitment to customer service. 
  • Demonstrated organizational and interpersonal skills.
  • Strong oral and written communication skills. 
  • Demonstrated knowledge of curriculum development. 
  • Ability to conduct workshops or training sessions preferred.
  • Must be highly energetic and well-organized. 

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal Professional Bargaining candidates will be considered during the first 7 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Grade can be found at the following link: 

Salary Ranges



Applications close: Eastern Standard Time

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.

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