Human Resources Employment Opportunities

Laboratory Technician II

Apply now Job no: 495656
Position Type: Staff Full Time
Campus: UMass Boston
Department: Psychology
Pay Grade: 16
Date opened: Eastern Daylight Time
Applications close: Eastern Daylight Time

General Summary: 

The Laboratory Technician II will assist the Director of Laboratories in the Psychology Department with technical and logistical support for both research and teaching laboratories. The incumbent will also act as a purchasing liaison for a large academic department and will interface with faculty, students, and vendors to optimize purchasing within university purchasing guidelines; and will be responsible for tracking purchases.

The Laboratory Technician will also assist with the upgrade and administration of the departmental network, personal computers, Macs, printers, scanners and other office technology; and will maintain a safe environment for the department’s data with a basic knowledge of data security standards.  The incumbent will also perform emergency triage and repair in response to network outages or periods of degraded system performance; will maintain an adequate spare parts inventory of systems, subsystems, and component parts used in repair work, and consumable media for computer peripherals; and will assist faculty, graduate students and research personnel with operations of the department’s LAN, VPN connections, connectivity issues, Mac and PC operating systems, statistical software and audio/video equipment. Install and track software licenses for department; and facilitate poster printing using the department’s printer and monitor the availability of supplies for printing.

Examples of Duties: 

  • Research, suggest and purchase all manner of materials, goods and services as necessary to support teaching and research endeavors in the department; establish vendor relationships with Massachusetts Higher Education Consortium (MHEC) contract vendors, optimizing for cost and function; set-up purchase orders in Buy Ways and provide follow-up on orders and billing; maintain detailed records of purchases and vendor suitability in a central data base; receive and distribute materials in a timely fashion;
  • Utilize a university Procard for purchasing and maintain a Procard log tracking purchases; reallocate expenses to appropriate accounts weekly;
  • Assist in the evaluation and acquisition of existing system, new technology and product including but not limited to  hardware upgrades and software leases, computers, office technology, audio/video equipment and wet-lap equipment;
  • Maintain maintenance contracts for the department on computers, laboratory equipment, ultralow temperature freezers, as well as other contracts that may be needed;
  • Test, repair and perform preventative maintenance on office personal computers, Macs and research equipment; install machines and maintain psychology machines in an active directory; enhance hardware performance via upgrades; and install software and printers;
  • Assist undergraduate and graduate students in basic use and configuration of statistical software (including SPSS, Nvivo, Dedoose), Microsoft Office Suite, Matlab, Qualtrics, and virus protection;
  • Assist the Director of Laboratories in monitoring and maintaining server and data back ups, virtual servers in a VMWare Sphere environment, server connectivity and storage of data, both encrypted and unencrypted;
  • Work with faculty to create optimum environment and set-up for methodological experiments, including preparing materials, constructing, and setting up apparatus;
  • Assist in obtaining materials and maintaining laboratory stock;
  • Monitor consumption of laboratory supplies (gloves, bottled gas, water, food and bedding) and order as necessary to prevent shortages;
  • May provide office support for the department, including answering phones and delivering packages, as needed;
  • Perform other duties as assigned. 


Two years of full-time, or equivalent part-time, technical, professional or educational experience working in a laboratory required.  The incumbent may be required to travel to offsite locations (faculty grant subcontracts) to perform required work, as needed. 

Knowledge, Skills and Abilities:

  • Knowledge of Microsoft Office systems, as well as other multiple computer operating systems and Mac administration skills;
  • Knowledge of the operation of experimental apparatus, the execution of appropriate experimental methods and the proper protocols for use and mixing of chemical reagents;
  • Knowledge of calibration and adjustment techniques as applied to laboratory equipment;
  • Knowledge of the techniques used in the handling and transportation of laboratory specimens;
  • Familiarity with multiple software packages, including Microsoft Office, SPSS, VPN, Qualtrics, Matlab and Nvivo;
  • Familiarity with digital AV equipment;
  • Familiarity with hand tools (i.e. circular saw, drills, screwdrivers, hammers), as well as possession of basic carpentry skills;
  • Ability to understand, apply and explain the policies, procedures, specifications, standards and guidelines governing assigned unit activities;
  • Ability to determine proper format and procedures for assembling items of information;
  • Ability to troubleshoot and repair hardware and software problems on personal computers and Macs, as well as computer peripheral issues;
  • Ability to perform routine administrative tasks on windows servers, manage user accounts, manage file sharing permissions, maintain backups, interpret log files and reboot machines;
  • Ability to troubleshoot and repo
  • Ability to follow oral and written instructions;
  • Ability to maintain accurate records;
  • Ability to communicate effectively both orally and in writing;
  • Ability to establish and maintain harmonious working relationship with others;
  • Ability to exercise sound judgment;
  • Ability to follow detailed protocols with minimal supervision;
  • Ability to train and mentor students and volunteers, as well as delegate work as needed;
  • Ability to work in a fast paced environment, while prioritizing duties;
  • Ability to lift, handle and carry supplies and items of up to 50 pounds;
  • Manual dexterity;
  • Basic mechanical repair and assembly skills;
  • Strong attention to detail;
  • Strong organizational skills;
  • Strong commitment to customer service. 

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional work references.

Review of candidates will begin following the application closing date of October 9, 2018.

Bi-Weekly Salary: $1,843.67

Applications close: Eastern Daylight Time

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The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.

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