Human Resources Employment Opportunities

Associate Director, CLA Advising Office

Apply now Job no: 513553
Position Type: Staff Full Time
Campus: UMass Boston
Department: CLA - Dean's Office
Pay Grade: 32
Date opened: Eastern Daylight Time
Applications close: Eastern Daylight Time

General Summary: 

Reporting to and working in close collaboration with the Director of the College of Liberal Arts (CLA) Advising Office, the Associate Director of CLA Advising will assist in managing and overseeing the day-to-day operations of the CLA Advising Office, as well as provide academic advising and related services to declared majors within the College.  The incumbent will work in close collaboration with the Director and other Associate Director(s) in the implementation of office programming and initiatives that make the most efficient use of available resources; will implement programs and interventions focused on student learning and supporting students in attaining their educational and career goals; will be in charge of office purchasing, budget administration, and other organizational responsibilities; and will assist the Director with data collection, tracking and analysis for continued improvement of student service. The Associate Director will oversee the office’s social media presence and campaigns and other tasks carried out by student interns. This position will also provide academic advising and related services to a caseload of declared majors within the college. The Associate Director will assume leadership and short-term supervisory responsibility for the day-to-day operations and staffing needs of the office, in the absence of the Director. 

Examples of Duties: 

  • Maintain multiple databases of advising caseloads, ensuring accuracy, confidentiality, and clearly communicate all updates with corresponding advisors;
  • Organize and maintain a complex system of advising schedules, maintain frequent and clear communication with the scheduling software vendor to optimize its use and problem solve when the office’s scheduling needs exceed the software’s capabilities
  • Work closely with the Dean’s finance staff and with the Controller’s office to make purchases for the department and reconcile and maintain auditable budget records for the office;
  • Design and prepare office publication materials; manage budget for publications, collaborate with the Office of Creative Services and work cooperatively with other partner offices (e.g. University Advising Center, Undergraduate Admissions) to ensure consistency of messaging and to avoid redundancy in published materials;
  • Work in close collaboration with the Director and other Associate Director(s) in the implementation of office programming and initiatives that make the most efficient use of available resources;
  • Assist the Director with data collection, tracking and analysis for continued improvement of student service and allocation of resources.
  • Implement programs and interventions focused on student learning and supporting students in attaining their educational and career goals;
  • Develop and oversee the office’s social media presence and supervise the Social Media Content Developer student intern. 
  • In addition, this position will create and implement an undergraduate student peer mentoring program to support students, as a complement to the office’s professional advising services. The Associate Director will have a high degree of autonomy and decision-making over the methods and procedures of the student mentoring program and will supervise student workers; they will be responsible for programming, which they will report to the Director for final approval.
  • Make all purchases from the office budget, reconcile and maintain all expenditure records as required by University protocols, report on the budget status, and collaborate on budget projections with the Director and the Assistant Dean of Finance; in addition, they will have signatory authority for a pro-card and Buyways;
  • Manage an annual calendar of advising deadlines and exercise autonomy in creating and implementing mass outreach campaigns and communication to all students in the CLA Advising caseload;
  • Represent the CLA Advising Office at monthly Department Administrator Meetings and other meetings as assigned.

Qualifications: 

  • Master’s Degree, a minimum of three-five (3-5) years of developmental advising experience, and a minimum of one-three (1-3) year of administrative and organizational office experience.  Knowledge of current student development theory and research required.  Ability to work occasional evenings and/or weekends required. 

Preferred Qualifications:

  • Experience working with both freshman and transfer students is strongly preferred. 
  • Experience with database management, reporting, and analysis strongly preferred. 
  • Experience with budget management and office purchasing preferred.
  • Experience collaborating with faculty preferred. 

Knowledge, Skills and Abilities:

  • Proficiency in office software, including Microsoft Office Suite;
  • Knowledge of current student development theory and research;
  • Demonstrated knowledge of and experience with program development and coordination;
  • Ability to work independently while adhering to office protocol and maintaining reporting lines;
  • Ability to work creatively and lead and manage new projects
  • Ability to exercise good judgment in prioritizing tasks and meet deadlines;
  • Ability to collaborate with all levels of employees within an organization;
  • Ability to utilize technology to promote access, efficiency and effectiveness of program and services offered by the CLA Advising Office;
  • Ability to analyze information and prepare written reports;
  • Ability to adhere to schedules and office procedures;
  • Strong oral and written communication skills;
  • Strong leadership and team building skills;
  • Strong organizational and interpersonal skills;
  • Strong commitment to student support and success;
  • Strong commitment to university and student service

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade:

Salary Ranges

This is an exempt union position.

All official salary offers must be approved by Human Resources.

UMass Boston requires all employees to be vaccinated against COVID-19 and to confirm proof of their vaccination status including booster. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons. Regardless of vaccination status, you must wear a face covering in public indoor spaces on campus.

Applications close: Eastern Daylight Time

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.

UMass Boston requires all employees to be vaccinated and to confirm proof of their vaccination status. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons. Regardless of vaccination status, you must wear a face covering in public indoor spaces on campus.

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