Human Resources Employment Opportunities

Director, HR Information Systems & Operations

Apply now Job no: 509823
Position Type: Staff Full Time
Campus: UMass Boston
Department: Human Resources
Date opened: Eastern Daylight Time
Applications close:

General Summary: 

Reporting directly to the Vice Chancellor for Human Resources, the Director of Human Resources Information Systems (HRIS) and Operations is responsible for driving and enhancing the efficiency and effectiveness of the PeopleSoft Human Resources System for the university, in support of Human Resources administration and initiatives and in alignment with University strategic objectives. The incumbent will oversee the administration of the current implementation and any refinements needed for the system, as well as the implementation of all subsequent updates across the university.  The Director will continually analyze the delivered PeopleSoft product to determine how well it serves campus and system business needs and where gaps exist; and will provide solutions to potential changes in business practices to meet and enhance university strategic goals.   The Director also manages the workflow, production of reports  and other activities necessary to ensure the timely and accurate compensation of all university employees.  The Director also will support finance and other departments to ensure that operations are aligned to support integrity in financial reporting.

The Director also provides high level oversight for the day-to-day operations of the campus payroll and time and labor functions, including planning, organizing, coordinating and directing related activities.  Key areas of responsibility include: managing the review and analysis of records, time reports, salary payments and benefits payroll deductions, while ensuring compliance with all applicable legal and regulatory requirements.  

Examples of Duties: 

  • Partner with appropriate stakeholders, both internal and external to Human Resources, to assess and define business requirements and manage implementation and on-going maintenance of the Human Resources Information System (HRIS) and payroll operations;
  • Work closely with senior leadership and other stakeholders to plan for and ensure support for organizational strategic objectives, leveraging system functionality wherever possible to ease administrative burden and build efficient and effective processes;
  • Ensure that all requirements are captured and architected in compliance with HR laws and system capabilities, and in support of all university goals and priorities;
  • Act as campus data custodian and data steward, and manage the HR PeopleSoft system security and access functions for the campus; 
  • Provide high-level management over the bi-weekly payroll and time and attendance functions to ensure accurate and timely payroll processing for all campus faculty, staff and student employees;
  • Act as primary campus liaison to the university system office to ensure that alignment is maintained with system-wide initiatives and that the latter are properly supported by the campus;
  • Collaborate with campus budget and grants offices to ensure accuracy in account charges and reporting;
  • Manage all HRIS and payroll reporting and audit functions, including year end close, regular audits to ensure accuracy of confirmed payrolls and validation of data;
  • Oversee the implementation and communication of all special and large-scale HRIS and payroll projects, including mass salary increases and mass retroactive payments;
  • Manage campus timekeeping policies and practices, including positive and exception reporting for multiple pay types, and design and implement new policies and procedures as needed;
  • Provide oversight and support for all staff within HR and in other key departments who interface with university HRIS and payroll systems and coordinate training for all campus users of these systems;
  • Work effectively as a member of the Human Resources team, providing input on relevant planning issues and service needs;
  • Provide excellent customer service to, and collaborate effectively with, all internal and external university stakeholders;
  • Maintain the campus Human Resources database and serve as both data steward and data custodian for the campus; serve as the campus representative to all system-wide groups and committees for HR data issues;
  • Work with the Vice Chancellor for Human Resources and with information technology colleagues to anticipate and provide ongoing equipment needs and upgrades;
  • Oversee the development and maintenance of strong process controls including but not limited to data maintenance strategy, data validation and data integrity controls;
  • Identify, document, communicate and address issues as they arise with the HR system and payroll, serving as resident expert on HRIS and payroll functions and capabilities;
  • Stay abreast of technological and regulatory changes affecting areas of responsibility;
  • Research, document and communicate the data management and analysis capabilities of the HRIS system; work with departmental and senior campus management to provide personnel data needs assessment; design solutions to address those needs and train relevant staff as needed;
  • Manages international tax treaty process for affected faculty, staff and student employees;
  • Perform other duties as assigned.  


Bachelor’s degree and a minimum of seven (7) years of progressively responsible HRIS experience, including management of large institutional systems, required.  Supervisory experience required. Comprehensive knowledge of HRIS and payroll systems and practices is a must, as is a strong commitment to responsive customer service.  

  • Demonstrated expertise in design, development, implementation and troubleshooting of an information management system that supports organizational objectives and ongoing performance improvement;
  • Demonstrated expertise in administrative office databases and software, including Microsoft Office;
  • Thorough knowledge and understanding of Human Resources processes, with the ability to manage and execute a high volume of work in a timely and accurate manner;
  • Working knowledge of accounting principles, auditing practices, employment law and quality controls;
  • Ability to understand the critical importance of confidentiality and ability to maintain confidentiality at all times;
  • Ability to align practices, policies and procedures with departmental and university-wide objectives;
  • Ability to translate campus and university business needs into priorities for HRIS and payroll system design and development;
  • Ability to manage resources within and outside of Human Resources;
  • Strong organizational and project management skills;
  • Strategic and analytical thinker, with the ability to effectively plan, set priorities and manage several complex projects simultaneously while meeting strict deadlines;
  • Strong team player, with the ability to take initiative and operate independently;
  • Strong oral and written communication skills;
  • Strong commitment to customer service.  

Preferred Qualifications

Expertise with PeopleSoft HRIS enterprise system preferred, as is relevant experience in a higher education setting.  Familiarity with public sector environment a plus. 

Application Instructions:

Please apply online with your resume, cover letter and list of three references. 

This position is open until filled, with preferred consideration for applications received by September 13.

Salary Range: Commensurate with experience

This is a non-union exempt position. 

All official salary offers must be approved by Human Resources.

Applications close:

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.

UMass Boston requires all employees to be vaccinated and to confirm proof of their vaccination status. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons. Regardless of vaccination status, you must wear a face covering in public indoor spaces on campus.

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