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One Stop Advisor One Stop Student Serv Ctr
One Stop Service Advisors perform a vital role in assisting and educating students to navigate administrative processes related to financial aid, billing, and registration. They will provide convenient and thorough support and care through a variety of service channels including walk-in, phone, email, live chat and virtual meetings. They will be available to teach students how to access and use technology for self-service and will provide basic advising and information on university programs, requirements, academic policies, and student rights and responsibilities. They will work with students to solve problems related to systems, policies, or procedures, especially the most complicated or those that overlap a variety of administrative areas, are dynamic and interconnected. The Service Advisor will leverage university resources, attend trainings and meetings, read emails and updates, and utilize the university website to ensure that they are aware of policy/practice changes, important dates and deadlines, and opportunities for students. Given the frontline nature of the Service Advisors role, they will also provide valuable feedback and contribute to quality control, improving communications, policy review and revision and make recommendations on opportunities to improve the administrative experience for students.
Research Fellow (Staff Attorney) Gerontology Institute
The Staff Attorney of the Pension Action Center (PAC) within the Gerontology Institute is responsible for assisting clients in obtaining their pension benefits.
Graphic Arts Technician II Quinn Graphics
The Large Format & Print Specialist within Quinn Graphics will be responsible for print and installation of large format posters, banners, custom wallpaper, wayfinding and directional signage; assisting customers in the selection of presentation materials; processing print requests; and facilitating the production schedule of print jobs on the large format and production printers, and the associated finishing equipment. The incumbent will operate large format and production printers, laminators, trimmers, contour cutters, review graphic design files for appropriate format settings, and utilize the department’s internal print management, cost estimating and billing system (MIS). Incumbent also supervises the work of student employees; provide on-the-- job training to new staff, provide assistance to the overall operations of the department as needed.
General Ledger Systems & Info Admin Controller's Office
The General Ledger Systems and Management Information Administrator reports to the Controller and is responsible for configuration of the general ledger financial system for the campus, particularly the management of financial system tables, translation rules and structure that supports business processes, financial reporting, and system security. The position is also responsible for monitoring financial system operational and transactional status, identifying and analyzing system-based issues, and designing operational and technical solutions. In the case of general ledger system upgrades or replacement, The General Ledger Systems and Management Information Administrator will act as the GL Campus Liaison and participate in university wide meetings ensuring upgrade/implementation deadlines are met.
Director of Financial Administration Provost & VC Acad Affairs
The Director of Financial Administration will report to the Assistant Vice Chancellor for Academic Administration and Financial Services (AVC) with providing comprehensive financial and administrative support to the Deans, Vice and Associate Provosts, Directors, Assistant Deans, and other staff within Academic Affairs. Responsibilities include assisting with budget development, financial reporting, and analysis, as well as forecasting. The position also supports the AVC in reconciling the Academic Affairs budget, managing faculty development funds, and tracking course buy-outs and releases. The role includes supervising the central business service ensuring accurate and timely processing of all financial, budgetary, and human resources transactions. The position will represent Academic Affairs at various meetings and serve as signature authority for specific areas within the division.

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.